I’ve often heard that interviews are won or lost in the first five minutes. In the last week I have conducted a slew of interviews for an entry-level communications specialist. The position requires excellent communication skills, both written and verbal, organizational skills, a strong “get it done” attitude, and a journalism or public relations background. I can honestly confirm that, while the job may not be given, the job is often lost in the first five minutes.
You already know that you need to arrive on time, dress professionally and give a firm handshake, but did you know that the way you present your resume matters? I recently watched as one candidate spent several minutes looking through a stack of papers for what was a dog-eared copy of her resume and list of references. Note that organizational skills were integral for this job.
Another thing that will lose an interview is showing a lack of confidence, so act confident, even if you’re not.*
How?
Watch your body language. Sit up straight, don’t fidget and maintain eye contact.
Don’t be afraid of silence. This is difficult, but it’s the easiest way to trip someone up; just ask lawyers or journalists!
One that some people may not think about is showing that you take direction well. You may think that you need to prove you can take control, but there is a level of respect that should be adhered to within an interview. Let the interviewer lead the interview. I once interviewed a graphic designer that brought his laptop to show some of his sites. What transpired next was twenty minutes of him leading me around the Internet. I didn’t want to be rude as he was clearly excited about his work, but it was unnecessary and I felt he lacked focus as a result.
Do your research. I’ll never forget asking a candidate, “What do you know about StormStaff?” and the response was, “Well, I was hoping you could tell me more about StormStaff. What is it that you guys do?” Clearly the journalism skills haven’t led her to research us! Plus, how passionate could she possibly be if she doesn’t know what we do?
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* When acting confident, don’t act cocky. It’s ok to admit if you haven’t done something that may be expected of you, but are a fast learner and excited to take on new challenges.