04 Nov
Do You Hold Out on SPEAKING UP at Work?
Posted in Business, career, tips & tricks, workplace on 04.11.10
Figuring out when to speak up in the workplace can be tricky: maybe you were asked about something controversial and were afraid to speak about it or maybe someone wanted constructive criticism and you chose to keep to yourself instead. Do you know what you would do in situations like these? People usually don’t speak up because of fear of risk and specifically, fear of offending those above them. Employees who are afraid to speak up and communicate ideas at work may miss out on amazing opportunities, because what they don’t realize is that these very ideas could offer valuable knowledge and experience to employers. Whether you’re naturally introverted or outspoken, we can all relate to times we’ve wanted to voice our opinion but have bitten our tongues instead.
In a study by management researchers Kathleen Ryan and Daniel Oestreich, 70 percent of people said they hesitated to speak up about problems at work or suggest possible improvements to their firms because they feared repercussions.
Simply saying “my doors are always open” can no longer be enough to open up the lines of communication in the workplace. In fact, the best environments for speaking up are those where risk-taking is advocated and visibly rewarded.

According to Harvard Business School professor Amy Edmondson and Penn State professor James Detert, the “up” in the actual saying “speaking up” comes from the term upward voice: communications directed at someone higher in the hierarchy of an organization with the perceived power or authority to take action on the problem or suggestion.
It also turns out that there are two factors that lead people to feel either more or less safe about speaking up: individual differences and contextual factors. Personality differences can include varied levels of extroversion and communication skills. Contextual factors include organizational factors outside of the individual that provide them with cues about how voicing opinions will be received.










